FAQ: ToothShower | Complete Oral Care Solution In Your Shower
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What exactly is the ToothShower?

ToothShower is an oral home care appliance developed by a dental hygienist and a team of engineers to remove plaque (biofilm) surrounding and in between the teeth.  It uses a jet stream of water to remove the plaque. It includes three attachments to brush, flush, and massage the teeth and gums. This is all done in the shower for an easy and enjoyable way to clean your teeth.

Last updated: October 18, 2017 13:00

Is it the same thing as an oral irrigator/water flosser?

Yes, the ToothShower is an oral irrigator/water flosser. Most oral irrigators on the market today work off a battery and need refilling, while the effectiveness of the ToothShower relies on the power from the shower water pressure. The technologies are different in that the ToothShower enables more compliance, ease of use, no mess to clean up and an endless supply of water.

Last updated: October 18, 2017 13:04

Is it an alternative to flossing?

Yes, studies have shown oral irrigation to be beneficial for healing bleeding gums and removing plaque. Your toothbrush does not fully reach between your teeth and floss can be difficult to use. Teeth have five sides to them, and a toothbrush is only cleaning three of those sides. There are two more sides to each tooth, these sides are where the teeth touch each other. The ToothShower attachments will enable you to clean 100% of your teeth surfaces.

Last updated: October 18, 2017 13:04

Is the ToothShower FDA registered?

The FDA considers an oral irrigator, tooth brush and a gum massager to all be Class 1 medical devices. The ToothShower will be registered and listed with the FDA along with being manufactured in an FDA-registered manufacturer with Good Manufacturing Practices.

Last updated: October 18, 2017 13:04

Can I adjust the pressure if my gums are sensitive?

Yes, since the water force behind the ToothShower technology is adjustable with a comfort dial, it is recommended to start on the lower pressure until your gums are comfortable to the pressure.  Since it is used in the shower, warm water is always available to aid against cold sensitivity.

Last updated: October 18, 2017 13:04

Can you use mouthwash or tooth whitener in the ToothShower?

Yes, the appliance has been designed to be filled with a mouth rinse to kill germs and freshen breath.  You can also use a whitening, desensitizing or fluoridated mouthwash, depending on the desired results. Do not use with mouth rinses containing high concentrations of essential oils as they may damage the device.

Last updated: October 18, 2017 13:04

Can the device be shared? 

Yes, ToothShower has been designed for more than one user.  There are two storage areas for each user’s three attachments, enabling six total attachments to be stored. There are different colored rings on the attachments for easy identification.

Last updated: October 18, 2017 13:04

Does it require charging or counterspace?

No, the ToothShower does not have a battery.  This design makes it convenient to use, requiring no recharging, and it saves on space at the bathroom counter. 

Last updated: October 18, 2017 13:04

Can the ToothShower clean the tongue?

Yes, the toothbrush has shorter silicone bristles on the back of the toothbrush head that can be used to clean debris and dead skin cells off the tongue.

Last updated: October 18, 2017 13:04

Is there a recommended order to utilizing the three attachments?

No, all three attachments reach their own unique areas.  This ensures that plaque is removed thoroughly and helps build better oral care habits. Our BRUSH. FLUSH. MASSAGE. tagline is meant as a suggested order.

Last updated: October 18, 2017 13:04

How is the dual-headed toothbrush recommended to be used?

It is recommended that this soft-bristled toothbrush be used in a circular motion to brush the entire visible surfaces and the gum line. The dual headed toothbrush is conveniently reaching both the inside and outside simultaneously. You can have your own fluoridated toothpaste in the shower to use with the toothbrush, or you can brush with a fluoridated mouth rinse from the ToothShower reservoir. It is recommended that you replace the toothbrush every 3-6 months.

Last updated: October 18, 2017 13:04

How do I use the irrigating tip?

The irrigating tip is placed at a 90-degree angle to the gum line. The tip is moved along the gum line to clean above and below the gum and in between the teeth. The irrigating tip can be used on the inside (tongue side) and outside (cheek side) of the teeth. It takes about 60 seconds to clean between the teeth by spending a couple of seconds per interproximal (between teeth) space. The irrigating tip is recommended to be replaced every 6-12 months.

Last updated: October 18, 2017 13:04

How do I use the irrigating gum massager?

The gum massager/irrigator flushes water from the cheek side out through tongue side of the teeth removing food and bacteria debris. It is placed directly onto the gum tissue surrounding the teeth for massaging the gums while irrigating. Less than 10 seconds is required with the innovative gum massager/irrigator. The gum massager is recommended to be replaced every 6-12 months. Please note: the gum massager is most efficient with all the water diverted from the showerhead to the ToothShower for this brief time of use.

Last updated: October 18, 2017 13:04

How does the ToothShower work with braces?

Flossing is very difficult and frustrating with braces. Oral irrigation has been proven to be very effective in removing debris around orthodontic bands. All three accessories attachments are designed to be effective for use with braces.

Last updated: October 18, 2017 13:04

Can I adjust the amount of water being shared between my showerhead and the ToothShower?

Yes, there is a diverter valve placed in between the showerhead and the plumbing pipe coming from the wall. This diverter valve is used to adjust how much water is diverted to the showerhead or the ToothShower. The more water flow diverted to the ToothShower, the stronger its flow and consequently its pressure will be.

Last updated: October 18, 2017 13:04

Is ToothShower safe to use if you have periodontal pockets?

Yes, the full depth of the periodontal pocket may not be reached, but the water flushing can assist in treating the progression of the periodontal disease. Please consult with your dental professional as to treating periodontal pockets deeper than 4 mm or if you have recently had periodontal surgery.

Last updated: October 18, 2017 13:04

Can children safely use it?  

ToothShower has been designed for use by children age 13 years of age and over.

Last updated: October 18, 2017 13:04

Is the plumbing in other countries outside of the United States compatible?

The universal standard sized piping extending from the shower wall is a ½” pipe size worldwide. In the United States, it is referred to as ½” NPT (National Pipe Threads) and in Europe, Asia and Africa it is ½” BSP (British Pipe Thread). Even though there are two different names for these pipe size standards, they closely match. The difference between these two thread types can be seen in the pitch (angle of the thread); and to compensate for this plumbing, thread tape is recommended and included in the packaging.

Last updated: October 18, 2017 13:04

Do I have to use the ToothShower every day to be effective?

No, cleaning between the teeth is effective to assist in preventing gum disease whether done once a week or seven times a week. However, to be most effective, at least once a day is recommended.

Last updated: October 18, 2017 13:04

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us